We pay particular attention to the service and provide, together with the plant, all the drawings and manuals, so to make sure maximum autonomy of the customer. We offer our customers a wide range of services to support them throughout the life of the plant, minimizing downtime and operating costs of management.
REMOTE TECHNICAL SUPPORT SERVICE
After receiving a request for remote assistance, our engineers can remotely connect to your PC and view the screen to directly give you assistance.
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ON-SITE ASSISTANCE
A group of 15 highly qualified and well trained technicians works in order to intervene quickly and autonomously in every geographical area for the prompt resolution of mechanical, electrical and computer matters (only one technician for the resolution of all these problems).
ON-SITE ASSISTANCE
A group of 15 highly qualified and well trained technicians works in order to intervene quickly and autonomously in every geographical area for the prompt resolution of mechanical, electrical and computer matters (only one technician for the resolution of all these problems).
SPARE PARTS
Spare Parts and Wear Parts: a comprehensive range of spare parts is available for our entire product range. Our product specialists provide assistance and respond instantly.
PREVENTIVE MAINTENANCE – SCHEDULED
Knowing beforehand that service will be needed allows you to schedule downtime and save money with timely repairs. Repairs or retrofit can be accurately anticipated allowing for downtime to be at the most convenient times and at the lowest possible cost.
PREVENTIVE MAINTENANCE – SCHEDULED
Knowing beforehand that service will be needed allows you to schedule downtime and save money with timely repairs. Repairs or retrofit can be accurately anticipated allowing for downtime to be at the most convenient times and at the lowest possible cost.
TRAINING COURSES
Training and Courses: after completion of your plant, we will also train your employees. We believe that work proficiency is depending on a well, comprehensive and understanding technicians.